Frequently Asked Questions
We supply both retail customers and wholesale buyers. Retail customers can order online, while wholesale customers can contact us directly for bulk purchases.
Yes. All meat and poultry products are sourced and prepared in accordance with strict halal standards.
Yes. We supply a wide range of fresh and frozen meat, poultry, seafood, and vegetables.
Retail customers have two options:
Click & Collect – available for any order value
Home Delivery – available for orders £200 and above only
Retail delivery is limited to a 15-mile radius of our store: 441 Oxford Road, Reading, Berkshire, RG30 1HD, England
Wholesale customers: Nationwide delivery available
Retail customers: Delivery limited to the 15-mile radius stated above
We supply restaurants, takeaways, caterers, retailers, cafés, and other food service businesses across the UK.
Yes. We offer competitive prices on wholesale purchases while maintaining consistent quality and reliable supply.
No. We do not operate credit accounts.
Payment is due within 5 working days, unless otherwise agreed in writing.
Returns are only accepted if goods are damaged or spoiled at the time of delivery. Any issues must be reported immediately upon receipt.
All products are stored, handled, and transported under strict hygiene and temperature-controlled conditions.
Yes. While our core focus is halal meat and poultry, some items such as seafood and frozen vegetables are sourced from trusted third-party suppliers.
Yes. We are happy to discuss specific cuts, pack sizes, or bulk requirements, subject to availability.
Retail customers can order online. Wholesale customers can place orders by contacting our team directly.